Last Updated: October 14, 2025
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and services.
Tightrope AI, Inc. collects the following data:
Personal identification information (Name, email address, phone number, etc.)
Company information and billing details
Account credentials and authentication information
Configuration data and usage information
Files and data processed through our services
Technical information about your device and browser
You directly provide Tightrope AI, Inc. with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services
Configure and use our automation services
Voluntarily complete a customer survey or provide feedback via email
Use or view our website via your browser's cookies
Contact our support team
Tightrope AI, Inc. may also receive your data indirectly from:
Third-party authentication providers
Payment processors
Tightrope AI, Inc. collects your data so that we can:
Process your order and manage your account
Provide and maintain our services
Communicate with you about service updates and changes
Provide customer support
Process payments and prevent fraud
Comply with legal obligations
Improve our products and services
We do not share your data with third parties for their marketing purposes.
When Tightrope AI, Inc. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Tightrope AI, Inc. securely stores your data using industry-standard encryption and security measures in cloud infrastructure located in the United States.
Tightrope AI, Inc. will keep your account data for the duration of your account and as required by law or legitimate business purposes. Once this time period has expired, we will delete your data in accordance with our data retention policies.
Tightrope AI, Inc. would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Tightrope AI, Inc. from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email support@tightrope.dev.
Tightrope AI, Inc. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
You have the right to request Tightrope AI, Inc. for copies of your personal data. We may charge you a small fee for this service.
You have the right to request that Tightrope AI, Inc. correct any information you believe is inaccurate. You also have the right to request Tightrope AI, Inc. to complete information you believe is incomplete.
You have the right to request that Tightrope AI, Inc. erase your personal data, under certain conditions.
You have the right to request that Tightrope AI, Inc. restrict the processing of your personal data, under certain conditions.
You have the right to object to Tightrope AI, Inc.'s processing of your personal data, under certain conditions.
You have the right to request that Tightrope AI, Inc. transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: privacy@tightrope.dev
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
There are a number of different types of cookies, however, our website uses:
Tightrope AI, Inc. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Tightrope AI, Inc. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
We do not share your data with third parties for their marketing purposes.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
The Tightrope AI, Inc. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Tightrope AI, Inc. keeps its privacy policy under regular review and places any updates on this web page.
If you have any questions about Tightrope AI, Inc.'s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: privacy@tightrope.dev
